Shipping policy
Shipping Policy – Ozkurt Fashion LTD
Last Updated: May 2026
At bf-collection.com, we aim to process and deliver orders as quickly and securely as possible.
Order Processing
All orders are processed within 2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery time is approximately 5–9 business days depending on the destination country and local courier operations.
Please note:
- Delivery times are estimates only
- Customs procedures may occasionally cause delays
- International shipping times may vary during peak seasons
Tracking Information
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please allow some time for tracking updates to appear in the courier system.
Customs & Import Duties
International customers may be responsible for:
- Customs duties
- Import taxes
- Local handling fees
These charges are determined by the destination country and are not controlled by Ozkurt Fashion LTD.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or lost packages caused by incorrect addresses submitted during checkout.
Lost or Delayed Shipments
If your shipment is significantly delayed or appears lost, please contact our support team:
Email: info@bf-collection.com
We will assist you in working with the shipping carrier to resolve the issue.
Contact Information
Ozkurt Fashion LTD
Company Number: 16642255
Registered in England and Wales
Website: bf-collection.com
Email: info@bf-collection.com